98f Frequently Asked Questions

98f requires a valid CNIC (Computerised National Identity Card) as the primary identity document. You may also be asked for a passport or proof of address such as a utility bill. KYC is triggered before your first withdrawal and must be completed within the timeframe specified in the verification request email.

No. Each person is allowed exactly one active 98f account. Duplicate accounts are detected automatically and result in all associated accounts being suspended. Any bonuses obtained through multiple accounts are forfeited. If you have accidentally created a second account, contact 98f support via live chat immediately to resolve the situation.

On the 98f login page, click Forgot Password and enter the mobile number registered to your account. You will receive an OTP to that number. Enter the OTP, set a new password, and you are back in. If you no longer have access to your registered number, contact 98f live chat support with your CNIC for identity-verified account recovery.

Contact 98f support via 24/7 live chat and request permanent account closure. Any verified remaining balance will be returned to your registered payment method after outstanding KYC checks are satisfied. Account closure does not cancel withdrawals already in progress. If you are closing due to a gambling concern, ask the agent to process a self-exclusion instead.

The minimum deposit at 98f is Rs 200 across all supported payment methods, including JazzCash, Easypaisa, and bank transfers via HBL, UBL, Meezan Bank, and Bank Alfalah. USDT deposits are also accepted with a minimum equivalent to Rs 200 at the time of deposit. All deposits are credited in PKR with no conversion markup from 98f.

JazzCash withdrawals from 98f are processed within 15 to 45 minutes during normal operating hours. This is the fastest withdrawal channel available on the platform. Withdrawals are sent to the JazzCash number registered to your 98f account. First-time withdrawals may take slightly longer if KYC verification has not yet been completed.

Yes. Easypaisa is a fully supported withdrawal method at 98f. Processing times are typically 15 to 45 minutes, matching JazzCash speeds. Your Easypaisa account must be registered under the same name as your 98f account. The minimum withdrawal via Easypaisa is Rs 500.

98f does not charge any platform-level fees on deposits or withdrawals. You receive the full amount you deposit and withdraw in PKR. However, your bank or mobile wallet provider (JazzCash, Easypaisa, HBL, etc.) may apply their own transaction charges independently. Check with your payment provider for any applicable charges on their side.

Bank transfers to HBL, UBL, Meezan Bank, and Bank Alfalah are processed within one business day. The funds arrive in your bank account within that window once the 98f withdrawal is approved. Withdrawals submitted on public holidays or after business hours are processed on the next working day. IBFT transfers generally settle faster than interbank cheque-based transactions.

The minimum withdrawal at 98f is Rs 500 across all supported methods including JazzCash, Easypaisa, and all bank transfer channels. USDT withdrawals carry the same minimum in PKR-equivalent value. Withdrawal requests below the minimum threshold will not be processed. There is no stated maximum withdrawal limit, though large amounts may trigger additional KYC checks.

Yes. PSL cricket betting is one of the most popular features at 98f. You can bet on match winners, top batsmen, total runs, wickets, and dozens of in-play markets across all PSL fixtures. 98f publishes PSL odds as soon as each fixture is confirmed, and live betting is available throughout every match with real-time odds updates.

98f offers an extensive slots library including JILI slots, classic three-reel games, video slots with multiple paylines, and progressive jackpot slots. JILI titles are particularly popular among Pakistani players for their engaging visuals and bonus round frequency. All slot games use certified RNG software so every spin outcome is genuinely random and independently verifiable.

Yes. The entire 98f platform is fully optimised for mobile browsers on both Android and iOS devices. All games, including live casino, cricket betting, and JILI slots, run smoothly on mobile without requiring a separate app download. Simply open 98f.bio in your mobile browser, log in, and the site adapts to your screen size automatically.

Fishing Yi Lu Fa is an arcade-style fishing game available in the 98f game library. Players select a bet value per shot and use cannons to catch fish on screen, with different fish species worth different PKR prizes. Multiplier fish and special boss fish appear periodically for larger payouts. The game is straightforward to play and popular for shorter gaming sessions.

98f offers a welcome deposit bonus to newly registered players. The bonus is credited to your account after your first qualifying deposit meets the minimum threshold specified in the current promotion. Full wagering requirements, eligible games, and expiry dates are published in the promotion description at the time of the offer. Always read the full bonus terms before claiming.

Wagering requirements specify how many times you must bet the bonus amount before withdrawing any winnings derived from it. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must place Rs 20,000 in qualifying bets. At 98f, eligible games for clearing wagering requirements are listed in the specific promotion terms. Slots typically contribute 100% while live casino games may contribute less.

Yes. All 98f bonuses carry an expiry date, which is stated clearly in the individual promotion terms. If wagering requirements are not completed before the expiry date, the bonus balance and any associated winnings are removed from your account automatically. There is no grace period after expiry. Check your active bonus status in your account dashboard regularly.

No. Bonus funds and any winnings generated from them cannot be withdrawn until the full wagering requirement is met. Your own deposited funds that are not subject to an active bonus can be withdrawn at any time. If you would prefer not to be subject to wagering requirements, you can opt out of a bonus before accepting it by contacting 98f live chat before making the qualifying deposit.

98f rewards regular players through an ongoing loyalty programme. As you accumulate wagering activity across cricket betting, slots, and live casino games, you earn points that unlock higher VIP tiers with improved benefits including faster withdrawals, dedicated account managers, higher deposit limits, and exclusive reload bonuses. Full loyalty tier details and point earning rates are available in the promotions section of your account.

The minimum age to play at 98f is 18 years. This is a strict requirement with no exceptions. All users must confirm their age during registration, and identity documents verifying age of 18 or above are required before any withdrawal is processed. Accounts found to belong to persons under 18 are closed immediately and any balance is forfeited in accordance with 98f's terms.

Log in to your 98f account, go to Account Settings, and select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately. If you want to increase a limit, a mandatory 24-hour cooling-off period applies before the increase activates. You can also ask the 98f live chat team to set limits on your behalf at any time.

Self-exclusion at 98f permanently blocks access to your account for the period you select: 6 months, 1 year, 3 years, or permanently. Once active, a self-exclusion cannot be shortened or reversed for the chosen duration. You can activate self-exclusion from the Responsible Gaming section of your account dashboard, or by asking an agent via 98f live chat to apply it immediately on your behalf.

If you are concerned about your gambling, use the 98f responsible gaming tools immediately: set a deposit limit, activate a cooling-off period, or request self-exclusion via live chat. Common warning signs include chasing losses, spending more than planned, and gambling to relieve stress. 98f's support team is trained to handle these conversations with care and can activate any protection measure on your behalf 24/7.

98f offers two support channels. Live chat is available 24/7 directly on the 98f platform with an average response time of under 2 minutes – this is the fastest way to get help. Email support is available at [email protected] with a response time of within 4 hours. For urgent issues such as account security, locked accounts, or responsible gaming requests, live chat is strongly recommended.